At Norway Savings Bank, our mission is to properly meet the needs of our customers.
As banking professionals entrusted with confidential information, we respect the privacy of our customers and take seriously our obligation to maintain customer information in a confidential manner. Our Privacy Policy serves as a standard for all Norway Savings Bank employees for collection, use, retention, and security of non-public personal Consumer information.
"Consumer" means an individual who obtains or has obtained a financial product or service from a bank that is to be used primarily for personal, family, or household purposes, or that individual's legal representative.
Categories of information that we may collect
We may collect non-public personal information about you from the following sources:
- Information we receive from you on applications or other forms;
- Information about your transactions with us, or with any affiliates that we may now have or have in the future, or others; and
- Information we receive from a consumer reporting agency
"non-public personal information" is non-public information about you that we obtain in connection with providing a financial product or service to you. For example, non-public personal information includes information regarding your account balance, payment history, and overdraft history.
Categories of information that we may disclose
We do not disclose any non-public personal information about our customers or former customers to anyone, except as permitted by law, such as to both affiliated and non-affiliated third parties to assist us in servicing your deposits, loans or other transactions with us, to government entities in response to subpoenas, and to consumer reporting agencies.
What we do to safeguard personal information
We maintain policies that restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. Employees are subject to disciplinary action for violating these policies. We maintain physical, electronic, and procedural safeguards that we believe comply with federal standards to guard your non-public personal information.
We collect information about Web site usage statistics
Information obtained from our Web site usage reports includes the following: IP address, domain name source, origin (State, Country), time at site, number of hits, browser used, and operating system used.
We collect, retain, and use the above listed information about users of our Web site only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to our customers. We use this information to help us design or improve our products and services; and to understand our customers’ financial needs so that we can provide them with quality products and superior service.
